Product recall
Copenhagen September 26th, 2024
Product recall: the Nola Swing
Warning!
Konges Sløjd recalls the ‘Nola Swing’ due to product being non-compliant with the European standard EN 71-8, causing Entrapment of head and neck hazard.
Konges Sløjd kindly ask all customers that have bought a Nola swing for children aged 9 months to 3 years to stop all use of the swing immediately, as the product is identified as having a design failure that causes a head and neck entrapment risk.
To us, safety is paramount.
This is why we are taking this precaution and voluntarily recalling the Nola swing after considering the risks.
We develop our products through a thorough risk assessment and by a strict testing programme to ensure that they comply with all applicable laws and standards in the markets they are sold in, and to prevent personal injuries.
Even though precautionary measures have been taken, we have now become aware that, unfortunately, the Nola swing does not comply with the European standard EN 71-8, clause 4.3.1, Entrapment of head and neck, and can thereby constitute a hazard.
Please reach out to our customer service team if you have any questions! We’re here for you.
Kind regards,
Konges Sløjd
Copenhagen July 13th, 2023
Night lamps
Konges Sløjd ask all customers who own the products Night Light Cherry, Night Light Dino & Night Light Lemon (Style no.: KS4499, KS4500 and KS4501) to stop using the products, as the products are identified as child appealing and children can therefore perceive it as a toy, which can lead to electrical risks.
Safety is a top priority at Konges Sløjd, which is why we are taking out precautions and recalling the Night Light Cherry, Night Light Dino & Night Light Lemon due to the electrical risk, which can cause shocks.
Konges Sløjd develops its products using a thorough risk assessment and testing program to ensure that the products comply with all applicable laws and standards in the markets they are sold.
However, we have become aware that these night lights do not comply with EN 60598-2-12:2013 clause 12.7.8 and are assessed to be child appealing. Because of the child appealing, children can perceive them as toys, which can cause a risk of shock, especially for small children. Therefore, we are recalling Night Light Cherry, Night Light Dino & Night Light Lemon.
We kindly ask you to return the item immediately to the store where you have bought it and the store will of course credit you the value of both the goods and freight.
If you have any further questions do not hesitate to contact us at webshop@kongessloejd.com or phone +45 70 60 51 01.
We apologize for the inconvenience.
Dear Konges Sløjd customers,
A safety risk has come to our attention: our baby mirror might present a default of manufacturing that makes the side of the mirror accessible, hence creating a risk of cut.
Safety and quality are top priorities at Konges Sløjd, and therefore we take this issue very seriously.
If you have purchased this product, we ask you to please stop using it immediately:
All sales of this product have been stopped, and all customers who purchased the mentioned product will be directly contacted.
Your children safety means everything to us: if you have further questions about this case, please contact us at: webshop@kongessloejd.com or +45 70 60 51 01
POMPOMS collection / Knitted baby mittens and boots
Dear Konges Sløjd customers,
A safety risk has come to our attention: when babies play with the pompom of our collection of knitted boots and mittens, even though the pompom is still firmly attached, babies might be able to catch it with their mouth, thus causing a risk of suffocation.
Safety and quality are top priorities at Konges Sløjd, and therefore we take this issue very seriously.
If you have purchased one of the following styles, we ask you to please stop using them immediately:
The safety issue can be mitigated by cutting off and removing the cord with pompoms.
All sales of those products have been stopped and the issue will immediately be corrected in production. Everyone who purchased the mentioned products will also be directly contacted.
Your children safety means everything to us: if you have further questions about this case, please contact us at: info@kongessloejd.dk or +45 31 33 06 85